Complaints

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Submitting a complaint

Support your dog's or cat's gut flora with powerful probiotics for healthy digestion.

It can always happen that something doesn't go entirely as planned. We advise you to first make complaints known to us by emailinginfo@bioticamixx.com If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur athttps://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

How to submit a complaint?Send an email toinfo@bioticamixx.comwith:

  • Your name and order number
  • A clear description of the complaint
  • If applicable: one or more photos

What can you expect?Within 14 days, we will inform you how we will resolve the complaint. If it takes longer, we will notify you with an indication of the expected timeframe.

High quality

Probiotics with carefully

selected bacterial strains and

high concentrations per dose.

Proven Formulas

Products from renowned probiotic lines, developed with a focus on quality and consistency.

Daily use

Suitable for daily use and for moments when extra support is desired.